Right of Withdrawal Information

Right of Withdrawal

Consumers are entitled to the following statutory right of withdrawal. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activity.

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us

Tristan Häseker, RiseUp
c/o Adressgeber #2175
An der Alten Ziegelei 38
48157 Münster
Phone: 015566 714300
Email: support@rise-up.store

by means of a clear statement (e.g. a letter sent by post or an email) about your decision to withdraw from this contract. You can use the attached sample withdrawal form for this, but it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we must repay to you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from your choosing a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to the address stated above without undue delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.

You bear the direct costs of returning the goods.

You only have to compensate for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their quality, characteristics, and functioning.

Sample Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and send it back.)

To:
Tristan Häseker, RiseUp, c/o Adressgeber #2175, An der Alten Ziegelei 38, 48157 Münster
Email: support@rise-up.store

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):

– Ordered on (*)/received on (*):
– Name of the consumer(s):
– Address of the consumer(s):
– Signature of the consumer(s) (only for notification on paper):
– Date:

(*) Delete as appropriate.